Thursday, August 7, 2008

Primal Leadership and the Role of Listening in Emotional Intelligence - BusinessListening.com

With the goal of helping people become more effective leaders, Primal Leadership authors Goleman, Boyatzis and McKee identify six styles of leadership, four domains of Emotional Intelligence, and five steps towards learning leadership skills. Listening skills are essential to effectiveness at virtually every stage.

Goleman, Boyatzis & McKee draw extensively from research into Emotional Intelligence or "EI" (which has no relationship to the better known theoretical construct known as the intelligence quotient, or "IQ") and throughout Primal Leadership they use EI as the unifying principle and yardstick with which to evaluate leadership ability.

The central finding of EI research is that emotions are essentially contagious, and thus a leader's attitude and energy can "infect" a workplace either for better or for worse. With this in mind the authors stress the importance of "resonance", which is the ability of leaders to perceive and influence the flow of emotions (including motivational states) between themselves and others they work with. The fundamental importance of resonance, which essentially rests in part upon a leader's ability to put into practice the skill of empathic listening, is explored throughout the book.

Because of the implications for improving resonance, the authors emphasize throughout Primal Leadership the importance to leaders of self-awareness, which includes the ability to perceive and moderate the effect one is having on others.

1 comment:

Valencia said...

Despite a widespread opinion high rates of IQ is not a guarantee of career success ... Of course to grasp quickly is necessary but not sufficient. As recent studies have shown, your easy disposition, unconflictiveness, sociability play a much greater role. This means that the traditional phrase "sociable, can work in a team" - is not a formal makeweight to your resume, but one of the main characteristics of you as a "labour force".